By utilizing our own customer service staffing, you can significantly reduce your overall cost of operations. Additionally, we can give your business more flexible customer service options to better take care of your customers’ unique needs.

• Live Agents Trained to Represent Your Brand

• Customizable Staffing Levels

• Highly Trained in Customer “Soft Skills” and Driver Relations

• Direct Connect Ability with All Delivery Teams

• Account Dedicated Associates

• Bilingual Associates Available

• Duties Can Include:

  • Customer and Store Inquiries

  • Delivery Scheduling

  • Dispatching

  • Manifesting

  • Confirmation and Follow Up Calls

  • Post Delivery Surveys